Terms of Service for AskTom.chat

Last Updated: July 26, 2025

  1. Acceptance of Terms

    By using AskTom.chat ("Service"), you agree to these Terms of Service ("Terms"). If you do not agree, please do not use the Service.

  2. Description of Service

    AskTom.chat is a chatbot powered by a Retrieval-Augmented Generation (RAG) system based on Tom's experience (specifically the over 2,000 articles and 1,000,000 words he has written and archived on tommccallum.com), using a Large Language Model (LLM). The Service allows users to engage in conversations, with data processed to provide responses. All data is stored solely for the purpose of enhancing the quality of responses of the LLM.

  3. User Responsibilities

    • Confidential Information: Do not share sensitive or confidential information (e.g., personal, financial, or proprietary data).
    • You must comply with applicable laws and not use the Service for illegal purposes.

  4. Data and Privacy

    We collect login credentials (via Google OAuth2) and conversation histories to personalize your experience and improve the Service. See our Privacy Policy below for details.

  5. Limitation of Liability

    AskTom.chat is provided "as is." We are not liable for any damages arising from your use of the Service, including data loss or inaccuracies in responses.

Privacy Policy for AskTom.chat

Last Updated: July 26, 2025

  1. Introduction

    AskTom.chat ("we," "us," "our") respects your privacy and complies with the UK General Data Protection Regulation (UK GDPR). This Privacy Policy explains how we collect, use, and protect your personal data.

  2. Data We Collect

    • Login Credentials: Obtained via Google OAuth2 (e.g., email address, name).
    • Conversation Histories: Questions and responses from your interactions with the chatbot.
    • Cookies: Essential cookies for site functionality and analytics cookies to improve the Service.

    Important: Do not share sensitive or confidential information (e.g., financial, personal, or proprietary data), as conversations are processed by a Large Language Model (LLM) and stored in logs.

  3. Purpose of Data Collection

    • Provide a personalized chatbot experience.
    • Analyze conversation flows to improve the Service.
    • Ensure the functionality of the website.

  4. Legal Basis

    • Consent: For cookies and optional data collection.
    • Legitimate Interests: For improving the Service and ensuring functionality.

  5. Data Sharing

    • Conversations may be relayed to our LLM provider and stored in their logs for processing.
    • No other third parties receive your data unless required by law.

  6. Data Storage and Retention

    • Your data is stored securely and retained indefinitely to maintain conversation history and improve the Service.
    • Data is stored in compliance with UK GDPR standards.

  7. Your Rights

    • Access, rectify, or erase your personal data.
    • Restrict or object to processing.
    • Data portability.

    To exercise these rights, contact support@asktom.chat. We will respond within one month.

  8. Cookies

    • Essential Cookies: For website functionality.
    • Analytics Cookies: To understand usage and improve the Service.

    You can manage cookie preferences via your browser settings.

  9. International Users

    The Service is available globally. Data is processed in accordance with UK GDPR, regardless of your location.

  10. Changes to This Policy

    We may update this Privacy Policy. Check this page for the latest version.

  11. Contact

    For privacy-related inquiries or to exercise your data rights, email support@asktom.chat.